SHNE FAQ
Orders & Processing
Orders are processed in 2–4 business days. You’ll receive a tracking email as soon as it ships.
We can usually help within 12 hours of purchase. Email support@shne.life with your order number.
Shipping
We currently ship within the United States only.
Standard delivery is 5–7 business days after dispatch.
Returns
Returns are accepted within 14 days of delivery for eligible items.
Clearance, seasonal, and free items are final sale and not eligible for return.
Go to your customer account on our site or contact support@shne.life.
Note: We do not offer exchanges at this time.
Sizing & Care
Our tees are unisex/true to size. Check each product page for size charts.
Machine wash cold, inside‑out, gentle cycle; tumble dry low or hang dry. Avoid ironing directly on prints.
Bright Loyalty (Rewards)
Join on the Bright Rewards page. Details about earning and redeeming points are shown there.
Discounts & Promotions
Shipping discounts can be combined with %-off discounts. Most other discounts cannot be combined unless stated otherwise.
Wholesale, Custom & Bulk Orders
Yes—email support@shne.com for wholesale and custom/bulk inquiries.
Contact
Email support@shne.life. We’re happy to help!